Cancellation and Return Policy
CANCELLATION OF THE ORDER
Cancellation after the order has been dispatched is not possible; in cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with Blu Shield Tech by email and this email has been acknowledged by Blu Shield Tech. Where stock may be unavailable Blu Shield Tech reserves the right to cancel any order for any reason.
All Cancelled orders will be subject to a 20% return fee upon receiving the returned goods unopened and in original condition.
30 DAY LIMITED MONEY BACK GUARANTEE
We have a 30-day limited money back guarantee on all goods purchased from this website. However, please decide carefully when purchasing, as we may charge you a return fee of 20% of the retail price because of the costs to process any returns. Please contact our staff before purchasing if you are not entirely sure of your purchase.
All undamaged products in original packaging and condition may be returned within 30 days after delivery. You must first contact Blu Shield Tech in order to initiate your return.
The customer will receive the refund once products have been returned in original condition, with original packaging in new condition. Products returned in poor condition without original packaging (scratched or broken) will not be refunded. The cost of shipping is borne by the customer and is non-refundable.
All Blu Shield Tech products carry a warranty period of 1 year. This covers factory defects or faults. This does not cover misuse, modification or neglect (dropping) or water damage. If a claim is to be made, all postage costs are to be covered by the customer. Blu Shield Tech will decide whether to repair or replace product depending upon the fault.
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